Skip to content

Frequently Asked Questions

How do I book the hall? Please visit the Booking page and visit our Calendar to check availability. If your preferred date is available click on the room and date required and you will be taken to our Hallmaster booking system. This is easy to use. You will need to set up an a account and wait for confirmation of your requested booking from our Bookings Officer

What are the conditions of hire? The Terms & Conditions of Hire are available by CLICKING HERE. All individuals and organisations using the Hall must agree and adhere to these conditions. IMPORTANT – All events must end by 10.30 pm from Sunday to Thursday and 11.30 pm on Fridays & Saturdays.

Is all the equipment and facilities in the hall included in the hire charge? The use of all tables, chairs, kitchen equipment is included in the hire charge. However, there are additional small charges for tablecloths, glassware and large circular event tables

Do I have to pay for setup time and clear up time? Please allow extra time in your booking to setup for your activity and to clear away afterwards when calculating the length of your booking. All time needed in the hall must be paid for. Please be aware that if you do not book sufficient time then other hirers may be inconvenienced.

How much does it cost to hire the hall? A detailed tariff is available HERE There are different rates for community groups and those using the building for private or business events

How do I pay? Ideally by BACS payment, in advance – further details at the time of booking. We also accept cash and cheques.

Does the hall have disabled toilets? The hall is fully equipped with facilities for disabled users.

Is the Wi-Fi in the hall? All Users in the hall can use our superfast Wi-Fi. The access password is displayed at various points around the building.

Where are the tables and chairs stored? There trestle tables beneath the stage, and extra tables and chairs are stored in the Store Room which is accessed from the main hall through the double doors located to the left of the stage. Circular tables can be hired at additional cost and are stored separately. All furniture should be returned to its original location at the end of your hire period

How is the heating controlled? The heating is controlled remotely. There are thermostats located throughout the building. Normally the thermostat is pre-set at a comfortable temperature for all room bookings. If you have problems with the temperature please use the emergency contact details on the noticeboard in the hall. If you have special requirements for the temperature in the hall, please contact us in advance of your booking time.

What equipment is provided in the kitchen? The kitchen is well equipped with a range of basic equipment and tableware. There are serving hatches to the Main Hall and Buffet Room. Crockery and cutlery for 100 covers. Small Freezer. Microwave. Cooker with Double Oven, Grill & Hob. Two under-counter refrigerators. Hot Water Boiler for drinks. Small selection of pans etc. A small number of glasses are available. More are available to hire for a small charge. Please note that all users are responsible for cleaning the kitchen after use and returning all equipment to their original position. All rubbish should be removed by the user – we do not have a commercial refuse contract.

Is a baby changing unit available? Yes. A baby changing unit and a toddler unit is available. These are currently in the disabled toilet in the foyer.

How do I use the Emergency Defibrillator? Call the emergency services and ask for an ambulance. The operator will give use information to use the defibrillator if they consider it appropriate.

Where is the First Aid Box kept? There is a First Aid Box in the kitchen.

What to do if somebody has an accident in the hall? All accidents occurring in the Hall or in the grounds should be entered in to the Accident Book. This is kept in the kitchen along with the First Aid Kit. If necessary call for emergency medical assistance. In case of fire or other major emergency at the Hall, contact the relevant emergency services. Please let the Bookings officer or another member of the hall committee know what has happened as soon as practicable.

Can I sell alcohol in the hall? Yes. You will need to pre-arrange this with our Bookings Officer. However, we do not allow private evening events that include the sale of alcohol

Can I have a bouncy castle in the hall? Yes. You will need to arrange this directly with the supplier.  Users are advised to check with their bouncy castle providers that they have adequate insurance cover as the hall insurance will not cover them.

Does the village hall have a licence? The Hall has a premises licence issued by Wyre Forest District Council authorising its use for the showing of films, production of plays, performance of live and recorded music and dancing.  It also has a licence permitting the sale of alcohol but this must be pre-authorised by the Booking Officer

What do I do with the rubbish? All rubbish must be removed from the hall by the users at the end of the hire. Please bring rubbish bags to take away any rubbish that you create.